Terms of Service

Effective Date: November 2026

1. General Conditions & Eligibility

By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence.

• You may not use our products for any unauthorized or illegal purpose.
• A breach or violation of any of the Terms may result in an immediate termination of your access to our services.
• We reserve the right to refuse service to anyone for any legitimate reason at any time.

2. Products & Pricing

• Product Accuracy: We make every effort to display the colors, textures, and details of our traditional food items as accurately as possible. However, because our items are freshly prepared, minor natural variations in appearance may occur.
• Pricing & Availability: Prices for our products are subject to change without prior notice. We reserve the right to modify or discontinue any product or combo offer at any time.
• Order Limits: We reserve the right to limit the sales of our products or quantities to any individual, household, or geographic region.

3. Orders & Billing Information

You agree to provide current, complete, and accurate purchase and account information for all orders made at our store.

• Please ensure your delivery address, contact number, and postal code are verified before completing checkout to prevent transit delays.
• In the event that we make a change to or cancel an order (e.g., due to stock limitations or delivery unserviceability), we will attempt to notify you via the email or phone number provided at the time of purchase.

4. Shipping & Perishable Food Policy

Because our packaged snacks and sweets are perishable food items, orders are dispatched promptly to maintain optimal freshness.

Estimated delivery timelines are provided by third-party logistics partners. While we strive to ensure timely dispatch, we are not liable for transit delays caused by extreme weather, courier disruptions, or incorrect address submissions.

5. Intellectual Property

All content on this website, including logos, packaging artwork, product descriptions, photography, graphics, and branding assets, is the proprietary property of Snekua[cite: 2] and is protected under applicable trademark and copyright laws. Unauthorized duplication or distribution is strictly prohibited.

6. Governing Law

These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of India, under the jurisdiction of courts in West Bengal.

Questions & Contact Information

If you have any questions regarding these Terms of Service, please reach out to us:

Brand: Snekua

Facility Address: 1717, Bidharapelly, Ichapur, North 24 Parganas, West Bengal - 743144, India

Email: the.snekua@gmail.com

Phone / Support: +91 8910893398